FREE STANDARD SHIPPING ON ALL AUSSIE ORDERS OVER $100 

wholesale terms & conditions

Firstly, thank you for your interest in becoming a Bead & Thread AU stockist! We appreciate you so, so much. Here’s is some of the nitty gritty that we need to address to keep both of us on the same page, and happy at all times, of course.

By completing our Wholesale Registration on the Bead & Thread AU website, you the retailer are deemed to have read and agreed to the following terms and conditions. These terms and conditions apply to all wholesale orders.

AUSTRALIAN WHOLESALE ORDERS

MINIMUM + MAXIMUM ORDER QUANTITIES

  • All wholesale orders have a minimum order quantity of 10 pieces.
  • Due to the handmade nature of our items, and the time it takes to make each piece, all wholesale orders have a maximum order quantity of 30 pieces. Please contact us at hello@beadandthread.com.au if you’d like to enquire about larger orders and we will try our best to make it happen.

SHIPPING + PROCESSING

  • Wholesale orders under $500 are subject to a standard postage fee of $9.30, or express shipping for $12.30.
  • Wholesale orders over $500 will receive free standard shipping. 
  • If your shop is located in our local area, we will happily deliver your order straight to your door with free local delivery*
  • Please allow 1-2 weeks for processing once your order has been received so that we can make and fulfil your order.
  • Once shipped we will provide you with tracking details. Allow 3-10 business days^ for delivery once you’ve received your shipping confirmation.

*We are currently on the move, so local delivery is unavailable as of 20/10/21 until further notice

^ Please be aware that we are experiencing delivery delays due to COVID-19 lockdowns across Australia. The above delivery times are a guideline only and cannot be guaranteed.

PAYMENT

  • All orders will be subject to payment up front via Credit Card (this will occur as you checkout of our online shop)

PRICING + SALES AGREEMENT

Upon placing an order, you agree to abide by the following rules. Unfortunately failure to do so will result in cancellation of wholesale application:

  • Items must be priced equal to, or greater than our RRP
  • Items must only go on sale if we are also holding a sale; however if you are holding a store-wide sale, or have discount coupons for your store, we will allow our items to be included

RETURNS

Due to the handmade nature of our items, we are unable to offer refunds due to change of mind. We will also not provide refunds on items that have not sold. If the items are faulty we are happy to offer a credit to your account or refund.

We will not accept returns when:

  • A piece is not returned in its original condition: has been worn, scratched, damaged or is not in its original packaging.
  • The piece is custom made
  • The item is returned outside of a 7 day timeframe

PRODUCT PHOTOS + BRAND CONTENT

  • We can provide high-res photos of our products for you to use in-store, on your website and/or on social media.
  • We also encourage you to get creative and take beautiful imagery of our items in your shop to share on social channels
  • You may use any of the images from our website
  • All images posted on social media of our items must tag us @beadandthreadau
  • Please let us know if you need any of our brand logos or imagery for your social media or website and we will provide high-res files

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